Contact Us
Have questions about our security solutions? Our team is ready to help you protect your digital assets.
Get in Touch
Phone
+1 (555) 123-4567
Monday - Friday, 9am - 6pm
info@lockroot.com
We'll respond within 24 hours
Live Chat
Available on our website
24/7 support for urgent issues
Response Time
General inquiries: 24 hours
Security incidents: 1 hour
Emergency Support
For urgent security incidents requiring immediate assistance:
Our incident response team is available 24/7/365 for critical security events.
Send Us a Message
Our Global Offices
San Francisco
123 Security Blvd, Suite 400, San Francisco, CA 94105
+1 (415) 555-1234
sf@lockroot.com
Monday - Friday: 9am - 6pm PT
New York
456 Cyber Avenue, 12th Floor, New York, NY 10001
+1 (212) 555-5678
nyc@lockroot.com
Monday - Friday: 9am - 6pm ET
London
78 Security Lane, Canary Wharf, London, UK E14 5AB
+44 20 5555 7890
london@lockroot.com
Monday - Friday: 9am - 6pm GMT
Frequently Asked Questions
What are your response times for security incidents?
For critical security incidents, our emergency response team is available 24/7 with a target response time of 1 hour or less. For non-critical issues, we aim to respond within 24 hours during business days.
Do you offer security assessments for small businesses?
Yes, we offer scalable security solutions for businesses of all sizes. Our small business packages include vulnerability assessments, security consulting, and custom security plans tailored to your specific needs and budget.
How do I report a potential security vulnerability?
If you've discovered a security vulnerability, please contact our security team directly at security@lockroot.com. For critical issues, use our emergency hotline at +1 (555) 911-CYBER. We follow responsible disclosure practices and appreciate your cooperation.
Can you provide references from current clients?
Yes, we'd be happy to provide references from clients in your industry upon request. Due to the sensitive nature of our work, we maintain strict confidentiality, but many of our clients are willing to share their experiences with prospective customers through our reference program.